Heat pump maintenance plans
A monthly subscription to keep your heat pump in top shape: yearly maintenance, priority service and an anti-freeze guarantee. Monthly card payment, no surprises.
Plans and prices
Confort
$12.50
/month + taxes
for the first 6 months
$25
/month + taxes
price guaranteed 12 months
- Yearly maintenance
- Full cleaning every 2 years (starting year 1)
- 15% off
- Service call at $170
- Help with rebate applications
Then $25/month + taxes
Choose Confort (secure checkout, new tab)Launch promo code to enter at checkout: LANCEMENTCONF, 50% off from October 1 to 31
Regular price with taxes: $28.74/month
Essentiel
$7.50
/month + taxes
for the first 3 months
$15
/month + taxes
price guaranteed 12 months
- 1 maintenance visit per year
- 10% off service calls, parts and heat pumps
- Service call at $180
- Anti-freeze guarantee
- Priority service
Then $15/month + taxes
Choose Essentiel (secure checkout, new tab)Launch promo code to enter at checkout: LANCEMENTESS, 50% off from October 1 to 31
Regular price with taxes: $17.25/month
All plans: anti-freeze guarantee · priority service · written report after each visit · transferable if you sell the house
Prices before taxes, for 1 compressor and 1 indoor unit. Monthly subscription only, paid by card (automatic payment).
More than one unit? Additional unit fees (+$3.50/month per indoor unit, +$4/month per compressor) are not included in the online checkout: our office adds them to your subscription after you sign up.
Secure checkout opens in a new tab. At checkout, select Canada as your country.
Anti-freeze guarantee
When it is -20°C or colder and your system breaks down, a technician comes within 24 to 30 business hours, with no travel fee.
Multi-zone system
+$3.50/month per additional indoor unit · +$4/month per additional compressor (full price). E.g. Confort, 3 indoor units = $25 + 2 × $3.50 = $32/month + taxes.
Your warranty
Manufacturers require regular maintenance: every visit is recorded in a written report. A subscription is not required to keep your warranty; your legal warranty does not depend on it.
Compare plans
| Feature | Essentiel | Confort | Premium |
|---|---|---|---|
| Regular price (1 compressor + 1 indoor unit) | $15/month | $25/month | $37.50/month |
| Maintenance visit | 1 per year | 1 per year | 1 per year |
| Full cleaning (during the maintenance visit) | — | Year 1, then every 2 years | Every year |
| Free service call (travel and up to 2 h of labour; parts extra) | — | — | 1 per year |
| Member discount (service calls, parts and new heat pump) | 10% | 15% | 20% |
| Additional service or emergency call (regular rate $200) | $180 | $170 | $160 (from the 2nd call of the year) |
| Priority help with rebate applications (no amount promised) | — | Yes | Yes |
| Priority booking | Yes | Yes | Yes |
| Anti-freeze guarantee | Yes | Yes | Yes |
| Written report after each visit | Yes | Yes | Yes |
| Transferable if the house is sold | Yes | Yes | Yes |
| Price guaranteed | First 12 months | First 12 months | First 12 months |
New heat pump installed by Climaref?
Within 30 days after your installation, get the welcome price: half off the base plan price, 3 months with Essentiel ($7.50/month), 6 months with Confort ($12.50/month) or Premium ($18.75/month). Then the regular price.
Additional unit fees at full price; cannot be combined with another promotion.
A happy friend, a $50 credit
- Your friend pays half price for their first 3 months, plan and additional unit fees included.
- You get a $50 credit on a service call or parts after your friend's 2nd monthly payment. It never expires and adds up.
- Any Climaref client (at least one paid invoice), subscriber or not, can refer someone who has never done business with us.
Your friend simply gives your name when signing up, online or at 418 956-4455.
Prices before taxes (GST and QST extra), for 1 indoor unit and 1 compressor. Monthly card payment (automatic); 12-month subscription paid monthly and renewed automatically. Price guaranteed for the first 12 months; at renewal, it could be adjusted, with written notice sent before renewal. Launch offer: sign up from October 1 to 31, 2026 at 11:59 p.m.; 50% off the base plan price for the first 3 monthly payments (Essentiel) or the first 6 (Confort, Premium); additional unit fees at full price; cannot be combined with another promotion. Free service call (Premium): travel and up to 2 h of labour, parts extra. Full terms: Terms. Updated September 27, 2026.
Ready for a heat pump?
Free needs assessment and a clear, no-obligation quote.